From Teacher to Manager
Cambridge University Press
ISBN: 9780521709095
kniha pro manažery jazykového vzdělávání
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kniha pro manažery jazykového vzdělávání
Description:
This is a handbook for managers of language teaching organizations such
as Directors and Assistant Directors of Studies, Academic Directors,
and School Owners, including those moving into a management role from
teaching or administration. It provides an introduction to key concepts
required by managers of language teaching organizations, covering
topics from strategic and operational financial management, sales and
marketing and customer service through to academic and human resource
management. This book is also suitable for candidates undertaking the
Cambridge ESOL International Diploma in Language Teaching Management
(IDLTM).
Contents:
Introduction Chapter 1 Managing in the LTO Chapter 2 Organisational
behaviour and management Chapter 3 Human resource management Chapter 4
Marketing and sales Chapter 5 Customer Service Chapter 6 Strategic
financial management Chapter 7 Operational financial management Chapter
8 Academic management Chapter 9 Managing change Chapter 10 Project
management Appendix Glossary References Index
- Výrobce
- Cambridge University Press
- Jazyk
- angličtina
- Autor
- White, R et al
- Obsah
- paperback
- Rok vydání
- 2008
